Archives: Courses

To enrol in this qualification, participants should be working in, or aspiring to work in an administration, supervisory, or project officer role.  Participants require solid language, literacy, and numeracy skills as well as computer literacy.

Funding Eligibility

• Persons must be an Australian Citizen, Permanent Resident or holders of approved Visa subclasses 309,444,785,790,820;
  • Secondary holders of a temporary visa of sub class 457; and
  • Holders of a Bridging Visa E (Subclass 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790.
• Persons primary place of residence is in Western Australia
• Persons under 18 years of age in the year of enrolment must be under a DoE Notice of

Arrangement (NoA)2 (Full Time) or exempted from the School Education Act 1999.

This does not include Students undertaking a school based program such as an

Apprenticeship, Traineeship, Pre-apprenticeship, or Aboriginal School Based Training

(ASBT) Program.

• Persons must have a valid Unique Student Identifier (USI)

Concession Eligibility

• Persons aged 15—24 years at the time of enrolment (excluding students enrolled at school)
• Persons and dependents of persons in receipt of services from one of the following Commonwealth support or employment services programs:
  • Jobactive
  • Online Employment Services
  • ParentsNext

(a letter from the Commonwealth services provider confirming the student’s participation in the program is required)

• Persons and dependents of persons receiving the Youth Allowance, AUSTUDY or ABSTUDY
• Persons and dependents of persons holding:

• • a pensioner concession card or  Health Care Card; or
  • a Repatriation Health Benefits Card issued by the Department of Veterans’ Affairs

• Dependents of persons who are inmates of a custodial institution

Traineeship Eligibility

Trainees must meet the requirements for funding eligibility and meet the new worker definition (i.e. have been employed for less than 3 months full time or less than 12 months part-time or casual prior to commencing the qualification) Trainees will be employed in an appropriate role that reflects the requirements of the qualification.

Click here to view the documents you need to submit as proof of concession eligibility. 

The duration of BSB40215 Certificate IV in Business course  is 6-12 months. 

The average time it takes to complete varies significantly depending on the skills and knowledge you already hold. If, for example, you are attending the facilitated classes and you have completed the relevant activities, you will still need to allow the following suggested time to complete the Qualification.

10 hours a week – 6 months

5 hours a week – 12 months

Facilitated Virtual Delivery– You can start the course any time. You will be required to attend sessions on Zoom using Pivot Online Learning System (POLS). You will also be provided access to Pivot Online Learning System (POLS) that includes all the learning material, assessment, and resources to complete the course.

Self-paced Online Learning – You can start the course any time. You will be supported by a trainer/assessor and provided with a hard copy pack including your Learner’s Guide, assessments, and all relevant resources. In addition, access will be provided 24/7 to the Pivot Online Learning System (POLS) that includes all the learning material, assessment and resources needed to complete the course.

Recognition of Prior Learning (RPL) – Recognition of Prior Learning (RPL) is an assessment process that assesses your non-formal and formal learning to determine how your current skills and knowledge match the competency outcomes for partial or full qualification. RPL assessment at The Pivot Institute allows you to evidence your skills and knowledge through the completion of an RPL kit.

• This Qualification has the following broad learning outcomes:

–  Plan and prioritise own work tasks and seek feedback on personal work performance.

– Manage the performance of staff that are direct reports

– Organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation

– Plan, draft and finalise complex documents

– Use digital technologies to collaborate in a workplace to complete work tasks more efficiently and effectively.

– Facilitate and apply communication strategies in the workplace within any industry.

– Implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance

– Identify risks and apply established risk management processes to a defined area of operations.

– Develop and use emotional intelligence

– Implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs as relevant to the work area.

– Establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers

There are six (6) core unit and  six (6) elective units for this Qualification. This Qualification is presented as a series of blocks for both facilitated virtual delivery and supported distance learning students. You can start the course any time.

BLOCK 1: MANAGING YOURSELF & OTHERS

BSBPEF402 Develop personal work priorities

BSBLDR522 Manage people performance

BSBOPS405 Organise business meetings

#Post workshop study required.

BLOCK 2: WORK HEALTH AND SAFETY, WRITING COMPLEX DOCUMENTS AND USING DIGITAL TECHNOLOGY

BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBWRT411 Write complex documents

BSBTEC404 Use digital technologies to collaborate in a work environment

#Post workshop study required.

 BLOCK 3: COMMUNICATION, PLANNING AND CRITICAL THINKING

BSBXCM401 – Apply communication strategies in the workplace

BSBOPS402 – Coordinate business operational plans

BSBCRT411 Apply critical thinking to work practices

#Post workshop study required.

BLOCK 4: MANAGING RISK, WORKPLACE RELATIONSHIPS AND DEMONSTRATING EMOTIONAL INTELLIGENCE

BSBOPS403 – Apply business risk management processes

BSBPEF502 Develop and use emotional intelligence

BSBTWK401 Build and maintain business relationships

#Post workshop study required.

Candidate Assignment Booklet

For each unit, you will be provided with a Candidate Assignment Booklet.  In each booklet there are a series of tasks relevant to each unit.  We work to ensure that the tasks are clear and that you have the right support and resources to undertake your assessment.   This qualification requires that a number of activities are undertaken to prove competency so please consider these requirements prior to committing to the program. You will need to complete all tasks in order to be assessed for competency. Your assessment will be comprised of a number of tasks which will include some of the following:

– Complete a range of activities related to effective communication in the workplace.

– Design, develop and deliver a series of presentations in the workplace.

– Brainstorm an innovation.

– Use tools of continuous improvement to identify an opportunity to improve service excellence within your organisation.

– Develop a project plan and undertake a small project (or contribute to a larger project).

– Implement and monitor WHS activities in the workplace.

– Undertake research to identify potential business risks and develop a risk matrix and action plan.

– Analyse your current emotional strengths and weaknesses and develop resources to support the development of EI in the workplace.

– Create an induction pack for a workplace which establishes the foundation for a smooth start for new employees.

Assessment Process

During the assessment process your assessor will:

– Answer any questions or concerns you may have about the assessment process or tasks

– Assess your competency as required by the unit of competency, by making judgments about the evidence presented in line with the rules of evidence: validity, authenticity, currency and sufficiency

– Give you feedback on the outcomes of the assessment process

– Provide your results, either competent or not yet competent

– Advise you on the outcomes of the assessment including the appeals process you can follow if you disagree with the assessment decision

Simply fill the enrolment form and submit to enquiries@pivot.edu.au

Click here to download the enrolment form.  

Get a USI (Unique Student Identifier)

A USI is your lifelong education number – you only need to create it once. If you have undertaken any VET training since 2015, you may already have a USI. You can find it here.

If you don’t have USI, you can Apply for USI