Uncategorized

Barriers to Communication

“Nothing is so simple that it cannot be misunderstood”  Freeman Teague, Jr. Filtering Filtering is the manipulation of the message by the sender to make the message more favourable to the receiver.   Selective perception A person receives a message subject to their own beliefs, education status, background, motivations, needs and experience.   This may distort […]

By Keva | Uncategorized
DETAIL

Dealing with Difficult Co-workers

Unfortunately, similarly like our family, we cannot choose our co-workers. Within each organisation there is a collection of individuals who are not always going to get along. Conflict is an unavoidable part of life and needs to be managed and resolved constructively for the benefit of both the individuals involved and the organisation. It is […]

DETAIL

The Role of a Manager

Are you considering a career in management but you aren’t sure what exactly your role would involve? Management can be defined as “the attainment of organisational goals in an effective and efficient manner through planning, organising, leading and controlling organisational resources.” Henri Fayol, an early 20th century French mine manager, is widely regarded as the […]

By Elisa | Uncategorized
DETAIL

The Role of a Manager

Are you considering a career in management but you aren’t sure what exactly your role would involve? Management can be defined as “the attainment of organisational goals in an effective and efficient manner through planning, organising, leading and controlling organisational resources.” Henri Fayol, an early 20th century French mine manager, is widely regarded as the […]

By Elisa | Uncategorized
DETAIL

Emails, emails emails…very quick tips

In today’s society, we are prone to use emails or social network to communicate, in both or professional and personal lives. How are we coming across? Often, our messages or tone can be misinterpreted by the recipient. We have combined a few helpful hints to write successful emails. 1. Announce what it’s about. 2. Provide […]

By Elisa | Uncategorized
DETAIL

Certificate IV in Training & Assessment in Perth, WA

Certificate IV in Training & Assessment in Perth WA One of our most popular courses is the Certificate IV in Training and Assessment. The Pivot Institute offer public courses in different locations in throughout including in Perth, Broome, Geraldton and Derby. The qualification provides participants with the skills and knowledge and passion to deliver interesting […]

By Elisa | Uncategorized
DETAIL

Certificate IV in Frontline Management in Perth, Western Australia

Frontline Management We can identify four levels of management: top-level management, senior management, middle management, and frontline management. Although organisations are rapidly becoming flatter and the traditional pyramid shape may even be disappearing, these levels still exist. Certificate IV in Frontline Management in Perth, Western Australia Certificate IV in Frontline Management in Perth, Western Australia […]

By Elisa | Uncategorized
DETAIL

New opportunities to ensure greater access to vocational education and training.

The Prime Minister in her speech on the 2 Feb 2012 has outlined a series of changes in the Vocational Education and Training Sector which could result in subsidised course fees and additional support for students under a push by the Federal Government to boost Australia’s skills base.  The full Press Release issued by the […]

By Elisa | Uncategorized
DETAIL

Management Traineeships

Employers now have the opportunity to access quality, nationally recognised Management qualifications for new and existing staff with a Diploma of Management Traineeship.  Eligible programs may attract up to $4000 per participant in funding as well as payroll tax exemption for Employers. This represents an exceptional opportunity to access industry specific and customised Management Training […]

By Elisa | Uncategorized
DETAIL