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Performance Management

Performance Management involves the translation of organisational strategies and targets into practical and realistic performance goals for every role and person.  It takes place between a team leader and team member and is guided by the organisation’s Performance Management process. The following steps provide a guide that team leaders may use to assist a team […]

By Elisa | Latest News
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Giving Instructions

Work instructions come in various strengths.  How strongly you make a request depends on the situation and the team member/s. Emergencies and dangerous situations, for example, require prompt action.  They call for clear, decisive instructions.  You may not even have the time to explain them. At the other end of the scale are situations where […]

By Elisa | Latest News
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Working Safely at Heights

Working at Heights is a high risk job. If you are required to work at heights as part of your job role, it is crucial that you have undergone the appropriate training and are deemed competent before attempting to work at heights. In one year, 2010-2011 there were 7,730 serious injuries reported resulting from a […]

By Elisa | Latest News
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A Glance at Personalities!

Often feuds are caused by differing opinions stemmed by different personalities.  Our personality shapes our behaviour, so if we want to better understand the behaviour of someone in an organisation, it helps if we know something about his or her personality. When psychologists talk of personality, they mean a dynamic concept describing the growth and […]

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Listening to Win!

Listening is a critical skill in any leadership setting for two reasons.   First, listening allows the leader to collect information which can help the individual, team or organisation to succeed.  Second, listening and respecting confidentiality allows the leader to create trusting relationships with others. Are You Listening to Win? Consider the following: Do you try […]

By Elisa | Latest News
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Importance of Education

Growing up in the 80’s and 90’s, there has always been a huge emphasis on education.  From being sent to bed at 8pm on a ‘school night’ to being forced to do your homework before the TV could be switched on.  As children we’d always be asked ‘and what do you want to be when […]

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A Glance Back at 2013’s Highlights

The Pivot Institute remains one of Australia’s leading Registered Training Organisations for over 10 years. 2013 proved to be a fantastic year for the company. Here are some of the highlights: New Students We gladly welcomed many bright new students last year.  The Pivot Institute was delighted to see a range of new enrolments not […]

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Smoother Sailing with Quality Handovers

Are You Ready For New Staff? Firstly I would like to introduce myself as the new Administration Manager  forThe Pivot Institute. Taking on a new position within a company is not always an easy task if the only person who knows how to complete every aspect of the role is the person leaving. There isn’t […]

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2014 New Start, New You!

As we bid farewell to 2013 and say hello to 2014 now is a great time to make changes. Whether it is a change to benefit your lifestyle, appearance or kicking your nasty habits the start of a new year is the best time to do it. New Year’s Resolutions have been around for centuries; […]

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Priority management for managers

Being a manager in a resource strapped extremely busy organisation, has its unique challenges that not every manager faces.  There are however always ways you can improve your working day to move more quickly towards achieving your goals. Procrastination is the biggest eater of our time in the workplace.  Procrastination is our remarkable ability to […]

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