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Emotional intelligence

Originally intelligence was only thought about in cognitive terms such as memory, and the ability to solve problems. Intelligence is defined by David Wechsler as “The aggregate or global capacity for the individual to act purposefully, to think rationally and to deal effectively with his environment”. However since then the importance of emotional intelligence has […]

By Elisa | Latest News
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Time Management Part 1

Over the next few weeks, we are going to look at time management. This week we will look at – What is time management? Time management is the ability to allocate our time and resources to accomplishing our objectives. Skill in managing how we spend our time allows us to prioritise and accomplish more goals […]

By Elisa | Latest News
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Exercise Your Way to the Top!

Many of us dread the sound of the alarm clock going off at 6am, with the only quick movement before 8am is pushing the snooze button for 10 more minutes sleep. But with many employers opting to follow the Japanese, our lazy mornings may be a thing of the past. Health and wellbeing has been […]

By Elisa | Latest News
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The Importance of Setting Goals

Effective planning starts with clear goals. Goals can be described as the results, outcomes or position an organisation, division, department, team or individual wishes to achieve. Sometimes goals are called objectives.  Goal setting is a highly effective method for identifying our work and life priorities and developing strategies for achieving results and enjoying success in our […]

By Elisa | Latest News
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Business Writing

The ability to write effectively is an essential skill for managers, supervisors and team leaders because clear, concise and courteous writing is an essential part of workplace communication. An effective business writing style conveys the message easily and quickly. The receiver of any business document wants to understand what should happen, why it should happen […]

By Elisa | Latest News
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Motivation

To effectively run staff, motivation is the key. A team motivated by their leader to succeed will go above and beyond any and all expectations. Managers motivate in ways that inspire, encourage and drive people to take essential action to achieve goals. Motivation is defined as “the willingness to exert high levels of effort towards […]

By Elisa | Latest News
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Time Management

Time management is the ability to allocate our time and resources to accomplishing our objectives. Skill in managing how we spend our time allows us to prioritise and accomplish more goals in life, resulting in a sense of well being because we are able to see the fruits of our labours. In essence, time management […]

By Elisa | Latest News
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How do you Provide Instruction to your Staff?

Work instructions come in various strengths. How strongly you make a request depends on the situation and the team member/s. Emergencies and dangerous situations, for example, require prompt action. They call for clear, decisive instructions. You may not even have the time to explain them.  At the other end of the scale are situations where […]

By Elisa | Latest News
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Performance Management

Performance Management is a process that aligns team member performance to the achievement of business strategy. It is a continuous process focused on enhancing performance in order to deliver exceptional business results. Performance Management involves the translation of organisational strategies and targets into practical and realistic performance goals for every role and person. It takes […]

By Elisa | Latest News
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How well trained and skilled are our managers?

Our managers are less well trained and qualified for management than those of our major overseas trading partners. The 2001 Census revealed that, although just over 15% of the Australian population hold a qualification of some sort in management and commerce (an undergraduate or graduate certificate, degree or diploma), our managers are less likely to […]

By Elisa | Latest News
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