Author: Keva

A Look at Frontline Managers

This level of manager is known as supervisor, team leader, section head, coordinator, frontline manager, or manager. Frontline managers are the link between non-management employees and the rest of management.   The frontline manager’s role is to ensure that team members are respected and effectively utilised, to deliver the team’s performance goals. Labour accounts for […]

By Keva | Latest News

Barriers to Communication

“Nothing is so simple that it cannot be misunderstood”  Freeman Teague, Jr. Filtering Filtering is the manipulation of the message by the sender to make the message more favourable to the receiver.   Selective perception A person receives a message subject to their own beliefs, education status, background, motivations, needs and experience.   This may distort […]

By Keva | Uncategorized

Dealing with Difficult Co-workers

Unfortunately, similarly like our family, we cannot choose our co-workers. Within each organisation there is a collection of individuals who are not always going to get along. Conflict is an unavoidable part of life and needs to be managed and resolved constructively for the benefit of both the individuals involved and the organisation. It is […]